What this role is likely to suit
At Verovian Dental Agency, the confidential dental practice, a well-established dental practice in Birmingham, is seeking a professional and friendly Dental Receptionist to join their team. As the first point of contact for patients, you will play a crucial role in delivering outstanding customer service and ensuring the smooth running of the practice. The role is presented as a confidential client opportunity, so public details focus on professional fit rather than exposing employer information.
Full public brief
At Verovian Dental Agency, the confidential dental practice, a well-established dental practice in Birmingham, is seeking a professional and friendly Dental Receptionist to join their team. As the first point of contact for patients, you will play a crucial role in delivering outstanding customer service and ensuring the smooth running of the practice. Job specification - Greet and welcome patients in a warm and professional manner - Schedule appointments and manage the practice's calendar efficiently - Answer phone calls, handle inquiries, and provide accurate information to patients - Handle patient registration, updating records and data entry accurately - Process payments and manage billing inquiries Candidate requirements - Previous experience in a dental receptionist role (preferred) - Strong communication and interpersonal skills - Excellent organisational and time management abilities - Proficient in using dental practice management software Why work with Verovian - Competitive pay rates when you work with us. - Prompt and hassle-free payments from our integrated team. - Flexible block booking across the UK. - Seamless onboarding process to get you started quickly. - Personalised support tailored to your needs.
Role scope
- Support chairside flow, patient preparation, records, decontamination standards and smooth handover.
- Keep the front-of-house and clinical pathway organised, warm and safe for patients.
- Work closely with clinicians, coordinators and practice leadership.
What we will qualify with you
- Chairside duties, front desk cover, patient coordination and practice support expectations.
- Working pattern, training route and scope for progression.
- Pay, benefits and practice culture before your details are shared.
Candidate profile
- Previous experience in a dental receptionist role (preferred)
- Strong communication and interpersonal skills
- Excellent organisational and time management abilities
- Proficient in using dental practice management software
Benefits and working context
- Competitive pay rates when you work with us.
- Prompt and hassle-free payments from our integrated team.
- Flexible block booking across the UK.
- Seamless onboarding process to get you started quickly.
- Personalised support tailored to your needs.
Pay, rota and consent
Published pay/rate: Competitive To be confirmed. Setting: confidential dental practice. Before representation, Verovian will confirm pay or rate, working pattern, location expectations, client context and what information you consent to share.